Recreation Fee Clerk & Technician, National Park Service

Grand Teton National Park, WY

Position Title: Recreation Fee Clerk & Technician

Organization: National Park Service

Location: Grand Teton National Park, WY

Organization Overview: The Department of the Interior (DOI) places a high value on diversity of experience and cultural perspectives and encourages applications from all interested eligible candidates. Diversity, equity, inclusion, and accessibility (DEIA) are fundamental principles that guide the Department and allow us to successfully achieve our mission.

Position Overview: Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests.

Duties:

Recreation Fee Clerk & Technician Standard Duties:

  • Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area’s recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.
  • Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds.

Additional duties for GS-04:

  • Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc.
  • Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed.

Additional duties for GS-05:

  • Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.); assist in completing audit paperwork and documenting findings; communicate audit results to supervisor.
  • Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others. Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors.

Additional duties for GS-06:

  • Review and verify the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements.
  • Provide informal and formal training and education to employees, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc.

Additional duties for GS-07:

  • Serve as a technical authority for the resolution of especially difficult or sensitive problems associated with the collection, remittance, and deposit of fee revenue and donations.

Qualifications:

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Males must meet Selective Service Registration Act requirement.
  • You will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • Occupancy of government quarters may be required.
  • Government housing may be available but is not guaranteed.
    • Use find a park to contact specific parks for more information on government housing.
  • Must be able to handle, collect, and account for money.
  • You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work.
  • You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver’s license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver’s license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver’s licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver’s license.

Quality Ranking Factor: Handling Money – able to handle, collect, and account for money.

To qualify for this position at the GS-03 level, you must possess one of the following:

A. Six months of progressively responsible clerical, office, or other work that demonstrates my ability to acquire the
knowledge and skills needed to perform the duties of Recreation Fee Clerk.
-OR-
B.
 One year of education above high school (30 semester hours or 45 quarter hours) from an accredited institution.
-OR-
C.
 Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined.

To qualify for this position at the GS-04 level, you must possess one of the following:

A. One year of progressively responsible clerical, office, or other work that demonstrates my ability to acquire the knowledge and skills needed to perform the duties of Recreation Fee Clerk.
-OR-
B.
 Two years of education above high school (60 semester hours or 90 quarter hours) leading to a bachelor’s degree from an accredited institution.
-OR-
C
. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined.

To qualify for this position at the GS-05 level, you must possess one of the following:

A. One year of specialized experience equivalent to the GS-04 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-05. Examples of specialized experience include: handling, tracking, or depositing monies; using software programs to maintain financial/accounting data (such as fee and stock data); performing fee collection, accounting or financial duties; or using tools or equipment (e.g., cash registers, calculators, etc.) to make sales transactions; ensuring accountability of funds and accurate financial records.
-OR-
B.
 Four years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor’s degree from an accredited institution. NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

-OR-
C. 
Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined.

To qualify for this position at the GS-06 level, you must possess one of the following:

A. One year of specialized experience equivalent to the GS-05 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-06. Examples of specialized experience include: performing fee collection, accounting or financial duties to include operating a point-of-sale system; using an automated financial system to perform accounting and/or financial transactions; ensuring accountability of funds and accurate financial record; or resolving software issues that arise in the remittance and/or fee collection process.
-OR-
B. 
Successful completion of one full year of graduate-level study (18 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university.
-OR-
C. Possession of an equivalent combination of education and experience. For example, 6 months of the specialized experience (50% of the experience requirement), and 12 semester hours of graduate study from an accredited institution (75% of the qualifying education), equals greater than 100% of the total requirement.

To qualify for this position at the GS-07 level, you must possess one of the following:

A. One year of specialized experience equivalent to the GS-06 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of Recreation Fee Technician, GS-0503-07. Examples of specialized experience include: performing fee collection, accounting or financial duties to include operating a point-of sale system; performing recurring or standardized accounting transactions such as remittances and bank deposits in automated financial systems; ensuring accountability of funds and accurate financial record; or resolving software issues that arise in the remittance and/or fee collection process.
-OR-
B. 
Successful completion of one full year of graduate-level study (18 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university.
-OR-
C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined.

Salary/Pay: $13.78 – $27.87 per hour

Application Deadline: November 4 or until 250 applicants received

Anticipated Start Date: March 2023

How to Apply: Please use the online application to view the full job description as well as how to apply. 

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