Community Engagement Manager, Wind River Visitors Council

Fremont County, Wyoming

Job Title: Community Engagement Manager

Organization: Wind River Visitors Council

Position Overview: The Wind River Visitors Council (WRVC) Community Engagement Manager is responsible for executing initiatives defined by the Board of Directors, Executive Director and Marketing Manager specific to digital and social marketing, media and influencer servicing and the enhancement of visitor and local business relations and operational standards.

Duties: 

  • Act as an ambassador for all visitor-related services and the strategic executor of any pre- determined initiatives established by the Marketing Manager.
  • Promote destination highlights to stakeholders, ensure adequate inventory of display materials and ensure awareness of seasonal events and tourism showcases.
  • Represents the WRVC to local committees/organizations, and acts as the liaison for interested community partners.
  • Work with local businesses and partners to help to promote events and packages in the community.
  • Assist the Marketing Manager with establishing and maintaining an industry-leading social media presence through scheduled content, moderation and engagement and curation for cross-channel promotion as a means of generating website conversion traffic.
  • Assist the Marketing Manager in keeping the website’s community pages up-to-date.
  • Collaborate with local stakeholders, special interest groups, community coalitions and event managers, as it pertains to the seasonal and annual promotions of destination features.
  • This position requires extensive county-wide travel to meet with partners, event managers, Chambers, community visitor centers and other frontline organizations. The candidate will build and maintain working relationships and be a liaison between the community and the Wind River Visitors Council.
  • The candidate will train and educate frontline workers to share and promote the Wind River Visitors Council’s mission and the tourism resources in the community.

Required Qualifications:

  • Previous experience with a Destination Marketing Organization (DMO) or Convention & Visitors Bureau (CVB) or relevant customer/visitor service management capacity is highly preferred.
  • Bachelor’s Degree in Business, Communications, Marketing, Tourism, English, Journalism, Hospitality Management or equivalent experience.
  • Demonstrated social media experience pursuant to Facebook Business Manager and Facebook Creator Studio, Instagram, Twitter, YouTube and relevant content aggregator platforms.
  • Website CRM and graphic software experience pursuant to WordPress and Adobe Creative Suite products preferred.
  • Proficiency in software and web-based applications, content curation and image/graphics file indexing.
  • Demonstrated ability to build excitement in the community for destination highlights, features and events.
  • Content management as it pertains to partnership portals, event updates, newsletters and outbound communications.
  • Good verbal and written communication skills.
  • Attention to detail is a must.
  • The ideal candidate will have a genuine interest in working with community members, local businesses and partners to build and maintain working relationships.
  • Requires working in an office area with considerable traffic, frequent interruptions and noise from telephones, voices and office machines. Physical activities include climbing stairs, driving, standing, talking, hearing, seeing, sitting, lifting (up to 40 pounds) and bending. Considerable repetitive motion of hands and wrists as relates to the use of computer keyboards is possible.
  • The candidate must be based in Fremont County or on the Wind River Indian Reservation in Wyoming, and have the ability to commute around Fremont County and the Wind River Indian Reservation.

Salary/pay: $40,000

Application Deadline: April 19

How to apply: To apply, send a cover letter and resume to hwilson@windriver.org